Refund policy
Returns & Refund Policy
We want you to be happy with your purchase. If you're not satisfied, you may return eligible items within 30 days of receiving your order.
Return Conditions
- Items must be unused, in original condition, and include all original packaging.
- Proof of purchase is required.
- Returns must be approved by our team before being sent back.
We reserve the right to refuse returns that do not meet these conditions.
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue. We'll arrange a replacement, repair, or refund where appropriate.
Refunds
Once your return has been received and inspected, approved refunds will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error or a faulty product.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Nothing in this policy affects your rights under applicable consumer protection laws.